Best Auto Repair, Naples

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239-592-5714 | 1990 Elsa Street Naples, FL 34109

WHEN ACCIDENTS HAPPEN

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 239-592-5714 or make an appointment online!

Shirley Street Auto Repair & Collision Offers Auto Repair Services You Can Count On!

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TESTIMONIALS

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After years of looking for a good shop, I'm so happy I found Eddie. My business has 14 vehicles on the road everyday. When something breaks down I call and they are on it. Time is money, and they get the vehicle back to me quickly. I've never had the problem not corrected the first time. Used the dealer for years, wasted time and lost money. They never recommended something you don't need. This is the real deal shop in naples. Fast, efficient, reliable, and fair pricing. They do everything from tires to transmissions for me. Highly recommend!
, 09/01/2021

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Great service, when they do the job it's done and your done worrying No need to look anywhere else, thank God and Eddie, this is the real deal, thank you Shirley Street crew! Always a pleasure!
, 04/27/2021

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From top to bottom they are the most talented mechanics I've worked with. I have a pest control company with over 20 trucks, Eddie has solved problems that we had 6 mechanics look at before hand. He had all the equipment and he knocked it out of the park. Consistent results.
, 04/07/2021

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Great Service. Quality Workmanship.
, 02/26/2021

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Eddie is an honest mechanic who does great work.
, 07/23/2012

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I have resided in Naples Fla for 22 years, found Eddy on Google, he is the most honest and reliable mechanic! I needed rear brake assembly and pads for my Lexus convertible, my car went in exactly on time and was out in an hour! Eddy will be my mechanic forever! Thanks Eddy for a great experience and job on my Lexus!!!!!
, 07/31/2012