Best Auto Repair, Naples

CONTACT US

239-592-5714 | 1990 Elsa Street Naples, FL 34109

INSURANCE QUESTIONS

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 239-592-5714 or make an appointment online!

Shirley Street Auto Repair & Collision Offers Auto Repair Services You Can Count On!

ACDelco
Jasper
BG Products
motorcraft
denso
Car Care Aware

TESTIMONIALS

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After years of looking for a good shop, I'm so happy I found Eddie. My business has 14 vehicles on the road everyday. When something breaks down I call and they are on it. Time is money, and they get the vehicle back to me quickly. I've never had the problem not corrected the first time. Used the dealer for years, wasted time and lost money. They never recommended something you don't need. This is the real deal shop in naples. Fast, efficient, reliable, and fair pricing. They do everything from tires to transmissions for me. Highly recommend!
, 09/01/2021

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Great service, when they do the job it's done and your done worrying No need to look anywhere else, thank God and Eddie, this is the real deal, thank you Shirley Street crew! Always a pleasure!
, 04/27/2021

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From top to bottom they are the most talented mechanics I've worked with. I have a pest control company with over 20 trucks, Eddie has solved problems that we had 6 mechanics look at before hand. He had all the equipment and he knocked it out of the park. Consistent results.
, 04/07/2021

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Great Service. Quality Workmanship.
, 02/26/2021

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Eddie is an honest mechanic who does great work.
, 07/23/2012

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I have resided in Naples Fla for 22 years, found Eddy on Google, he is the most honest and reliable mechanic! I needed rear brake assembly and pads for my Lexus convertible, my car went in exactly on time and was out in an hour! Eddy will be my mechanic forever! Thanks Eddy for a great experience and job on my Lexus!!!!!
, 07/31/2012