Best Auto Repair, Naples

CONTACT US

239-592-5714 | 1990 Elsa Street Naples, FL 34109

CUSTOMER SERVICE

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Shirley Street Auto Repair & Collision Offers Auto Repair Services You Can Count On!

ACDelco
Jasper
BG Products
motorcraft
denso
Car Care Aware

TESTIMONIALS

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After years of looking for a good shop, I'm so happy I found Eddie. My business has 14 vehicles on the road everyday. When something breaks down I call and they are on it. Time is money, and they get the vehicle back to me quickly. I've never had the problem not corrected the first time. Used the dealer for years, wasted time and lost money. They never recommended something you don't need. This is the real deal shop in naples. Fast, efficient, reliable, and fair pricing. They do everything from tires to transmissions for me. Highly recommend!
, 09/01/2021

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Great service, when they do the job it's done and your done worrying No need to look anywhere else, thank God and Eddie, this is the real deal, thank you Shirley Street crew! Always a pleasure!
, 04/27/2021

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From top to bottom they are the most talented mechanics I've worked with. I have a pest control company with over 20 trucks, Eddie has solved problems that we had 6 mechanics look at before hand. He had all the equipment and he knocked it out of the park. Consistent results.
, 04/07/2021

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Great Service. Quality Workmanship.
, 02/26/2021

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Eddie is an honest mechanic who does great work.
, 07/23/2012

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I have resided in Naples Fla for 22 years, found Eddy on Google, he is the most honest and reliable mechanic! I needed rear brake assembly and pads for my Lexus convertible, my car went in exactly on time and was out in an hour! Eddy will be my mechanic forever! Thanks Eddy for a great experience and job on my Lexus!!!!!
, 07/31/2012